Services

An essential function of any business is its maintenance of their instrumentation.

As a manufacturer, we can provide fully certified levels of services and spare parts and we're committed to providing a best in class service to our customers. We can help you maximize your operating up-time, with a support program that includes technical support, field and factory service capabilities, onsite and factory calibration and much more. You are guaranteed a timely response from our team of industry experts when you need it most.

Managing Your Probe Calibration

Why calibrate? Calibration is critical to the integrity of measurement equipment. Comparing and adjusting the output of a meter or sensor against a known, authentic and certified standard ensures accuracy, reliability and repeatability. Calibration can be carried out before an instrument is put into service for programming and verification purposes or it can be carried on a regular basis to monitor and maintain equipment performance for precise pressure measurement and calibration. All calibrations are performed by competent, industry trained technicians.

On-site Calibration

On-site calibration work can resolve your equipment and schedule constraints and help minimize equipment downtime; it can be carried out to meet immediate, often emergency, needs but can also be formalised within a calibration agreement. This can be on an annual calibration or can be part of a full service agreement (Druck Assured Service Plan) to provide a preventative maintenance program. On-site services can extend from standard calibration activity through to full repairs and preventive maintenance services

Repair

We offer both on-site and factory repair service that restores your product to its original design condition. On-site repairs include board replacements and system-level component changes. Having repair performed at your site gets your equipment back to work in the shortest time possible. Both the field and in-house service teams have the technical knowledge that will get your equipment fixed quickly and expertly.

Services and Support Locations:

.ASIA PACIFIC

Japan, Niigata

Phone: +81 257 45 5509

Email: kariwa.LScenter@bhge.com

CHINA

China, Changzhou

Phone: +86 (0) 519-83051779-3

Email: service.mcchina@ge.com

MIDDLE EAST AND SUB-SAHARAN AFRICA

UAE, Abu Dhabi

Phone: +971 2 4079381

Email:gulfservices@ge.com

INDIA

India, Pune

Phone: +91-2135-620421 to 425

Email: mcsindia.inhouseservice@ge.com

NORTHERN EUROPE

UK, Leicester

Phone: +44 (0) 116 2317674

Email:sensing.grobycc@bhge.com

SOUTHERN EUROPE

France, Toulouse

Phone: +33 562 888 250

Email: sensing.fr.cc@ge.com

NORTH AMERICA

USA, Billerica

Phone: 1-800-833-9438

Email: service.boston@ge.com

LATIN AMERICA

Brazil, Campinas

Phone: +55 11 3958 0098

Email: mcs.services@ge.com

Solutions

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